FAQ
Thank you for choosing Dandillie. Below are some commonly asked questions. Please reach out to contact@dandille.com with any additional inquiries!
Q: How do you ensure ethical sourcing?
A: We carefully select our suppliers and partners, ensuring that they follow fair labor practices and prioritize the welfare of their workers. We believe in transparency and integrity throughout our supply chain.
Q: What steps do you take to be sustainable?
A: Sustainability is at the core of our business. We use eco-friendly packaging, minimize waste in our production process, and choose materials that have a lower environmental impact. We are constantly striving to improve our sustainability practices.
Q: How do I care for my clothing?
Wash in cold water on delicate cycle. For best results we recommend hand washing or placing knit wear and delicate items (especially those with wooden buttons) in a garment bag when machine washing. Dry flat or hang to dry.
Q: Are your products suitable for sensitive skin?
A: Absolutely! Our organic clothing is made from gentle materials that are perfect for sensitive skin. We prioritize the comfort and well-being of your little ones. We strive to provide materials that are organic and sustainable. Depending on the style, some clothing may contain a small percentage of spandex. This helps ensure durability, fit, and that your little one is comfortable.
Q: What style of clothing options are available at Dandillie?
A: At Dandillie, we believe in the power of slow fashion. We value quality and craftsmanship, which is why we carefully curate our collection to meet our high standards. You will find clothing options that are adorably timeless!
Q: Where is Dandillie located?
A: While we are physically located in Virginia, we are primarily an ecommerce based company and ship our products across the United States.
Q: How do I make a return?
A: We are happy to provide an exchange or return for your merchandise. Please email contact@dandillie.com or visit our "Refund Policy" for detailed information.
